Help & Support

Contact IHS Software Hub

For installation, account or editor assistance, prepare the details below so the support team can understand the problem quickly.

WAWhatsApp supportWhatsApp support is temporarily unavailable. The number will be added after the service is working correctly.Coming Soon

@Email supportOfficial support address will be published after confirmation.Not published yet

☎TelephoneSupport hours and business number will appear here.Not published yet

Before contacting support

Editor problemWrite what you clicked, what happened and the exact error message.

ScreenshotCapture the complete window so the selected panel and timeline are visible.

ComputerInclude Windows version, editor version and whether the issue also happens after restart.

PrivacyNever send passwords, payment-card details, API keys or private access codes.

The website, login and dashboard are separate from the Windows editor. The editor and EXE download will be added only after testing is complete.