IHSIHS Software Hub
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Refund Policy

This policy describes how refunds will be handled when paid IHS Software Hub products become available.

Effective date: 22 September 2026

No paid software sales yet

IHS Cut Pro is currently in testing. The Windows EXE, installer, subscriptions and AI credit packages are not being sold through this website. No website visitor should make a payment for an unfinished release.

Policy before launch

Final prices, payment methods, eligibility periods and refund procedures will be published before the first paid product is offered. The checkout page will identify the product, licence term and applicable refund conditions before payment.

Duplicate or unauthorized charges

If a future IHS Software Hub payment is duplicated or appears unauthorized, contact official support promptly with the order reference and transaction date. Never send a full card number, security code, password or one-time code.

Third-party services

Charges made directly by another company, app store, API provider or payment service are governed by that provider's terms unless the purchase page clearly identifies IHS Software Hub as the merchant.

Contact

Official refund contact details will be added to the Contact page before paid sales begin.

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